Don’t Use Any Other Amex Card for Medical Evacuation

Yesterday I covered credit cards with medical evacuation insurance, including the Amex Platinum (personal and business versions).

Amex includes this coverage as part of its Premium Global Assist program. Every Amex card has some flavor of this, and you can see the benefits for specific cards here.

You’ll see medical evacuation throughout, with one big catch: you have to pay!

The Platinum card says, “A medical evacuation may be provided at no cost to the Card Member or covered family member from point of illness or injury (when the Card Member or covered family member is under the care of a local medical service provider or facility) to a more appropriate medical facility or to a hospital near the person’s home as determined by the Premium Global Assist Hotline designated physician.”

Let’s look at the Green card, “The Card Member is responsible for all costs associated with any transport.” In a bind, the coordination and expertise Premium Global Assist may be valuable, however you get the bill for the evacuation.

Amex Global Assist Cards

Even cards such as the Delta Reserve and the Premier Rewards card put the card member on the hook for costs. I may have overlooked an exception.

The only Platinum card that also makes you pay is the old Platinum Optima card, no longer open to new applicants.

Check your card’s coverage here.

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Stefan KrasowskiPlane2portEricHowieLevy Flight Recent comment authors

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Both Ritz and AMEX evacuation insurance require that everything being coordinated through their provider. I can foresee a situation where you might be relying on others in an emergency situation and may not be able to communicate the need to call the credit card coordinator.

Does the GeoBlue have this restriction also?


I’m assuming this is only if you pay for your ticket with the platinum card?


How about the benefits on the Ritz card as an alternative to the Amex Plat?

Does the Amex benefit require me to call while I’m experiencing the need for services?

Levy Flight
Levy Flight

After your prior post I spent time on tje phone with Global Assist and medical team folks – I am off to Papua next month. Upshot is that this is handy coverage. Important is that you call global assist before arranging medicac. They will assess and then make arrangements. Usually, you need to have a medic talk with them to determine whether you need moving to another facility. So you need to make it to a phasician first. This is not always the case though. if you are out there and say bitten by a snake then them medical team… Read more »


That AmEx page doesn’t mention Centurion – any idea on the Evacuation benefits there?


What about if you are a secondary cardholder of this card? Are you considered a Card Member?