Citi Retention Offers Now Firmly Annual

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Citi has been cracking down on retention offers since early 2016. Since that time of my 11 Citi accounts I have not gotten one to have more than an annual retention offers.

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My last round of calls was in April. Today, with my Citi Prestige annual fee hitting I called and the first thing the agent said was, “You were last through here in April.” With all the Citi Prestige changes this past summer I thought there was a chance something would come up. She had nothing besides a lower interest rate offer.

Same result for all my other cards in prior calls.

Since cards earning ThankYou points routinely have 6-month bonus point offers among their options (subject to caps), it can make sense to stagger by 6 months to always be earning if you have multiples of the card.

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[…] Some Banks Cracking Down on Retention Offers:  Another way to earn points is through retention offers.  Sometimes banks will give you some juicy offers in order to keep you from cancelling their card.  It seems like some banks are cracking down on this practice too. […]

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