China’s Alipay Tour Pass Launches for International Visitors (It Actually Works!)

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Update: the cap for the card has been increased to 5,000 RMB. Some users have been able to spend beyond cumulative 5,000 RMB. See the comments for reports.

I’m in Shanghai for our annual fall visit (join us on 11/11/19 for our meetup). I’ve spent several days updating bank accounts with my new passport and getting key China mobile apps working again.

This sounds like it should be trivial. It is anything but, even though I speak and read Chinese and have local bank accounts (though no longer a work visa).

Mobile Payments in China

Alipay (from Ant Financial, part of Alibaba) and WeChat Pay (from Tencent) have been embraced by Chinese to an incredible extent. Many small retailers no longer accept card payments of any kind, some not even cash. Large retailers usually maintain token cash and card lines, while reserving huge areas of self-checkout for Alipay and WeChat Pay.

Users of these apps love the quick payment by QR code scan, frequently with various bank and merchant payment discounts.

Decathlon checkout

The problem for international visitors is these are tied to Chinese IDs and Chinese bank accounts and Chinese mobile phone numbers. Government policy is to have total information and total control in the financial system and in building the social credit system, which runs counter to having the door open for easy commerce by international visitors that lack requisite local credentials.

Complicated workarounds come and go. Such attempts usually end in despair. Think you’ve successfully added an international credit card? Wait for the transaction failed message written only in Chinese.

Realistically, you have needed a Chinese bank account and a Chinese mobile phone number to reliably use either service (a non-Chinese passport has been ok).

Alipay Tour Pass

Alipay Tour Pass

source: Ant Financial (parent of Alipay)

Alipay announced an international visitor service called Tour Pass.

I was skeptical that it would be usable, yet in crowd-sourcing with a frequent traveler group on WeChat, we have three people who have successfully set up and loaded a Travel Pass, while one has gotten an error that he is not eligible. Thank you to sparkzone, HasteFlier, and others for sharing their experiments with me.

Here’s how it works:

  • Download the international Alipay app from Google Play or Apple Appstore (not the AlipayHK ap and not the Chinese local Alipay app).
  • Register your info and load with a minimum of 100 RMB / maximum of 2,000 RMB (credit card or debit card accepted).
  • Warning: there is a 5,000 RMB cumulative hard cap for the card for the 90-day duration. Once spent, you cannot load more (though there are conflicting reports) and cannot as yet get a new card. Maybe you can get one after 90 days.
  • You’ll see a trial transaction of 1 RMB followed by the main load.
  • Exchange rate is close to interbank rate (a 500 RMB load today shows as US$71.15, XE’s rate list $71.42).
  • No transaction fee to December 31, 2019, BUT the terms say the fee going forward will be a steep 5%.
  • Load transaction appears to be a purchase, not cash advance, though have not posted yet (cards tested include the US BofA Premium Rewards, a UK Visa, and an EU Revolut).
  • You’ll need to submit a copy of your passport.
  • You’ll be asked to submit a copy of your visa, yet some travelers do not need a visa (like visa-free transit); early data points are that submitting passport only or again has worked in lieu of visa.

Once successful you will have a virtual prepaid card from Bank of Shanghai in your account that:

  • Is good for 90 days.
  • You can use for various in-person payments via QR code.
  • You can use in-app miniprograms such as Didi for car service, rather than needing to separately download those apps and set up accounts with them (poke around the “More” screen).
  • Unused funds at the end of 90 days will be refunded back to the original purchase card.

How to Set up Alipay Tour Pass

Follow along in screenshots. If this is your first exposure to the info overload busyness of Chinese apps, finding things is a Where’s Waldo experience. For your first install of the app, steps may differ and the Tour Pass might pop up as an initial option.

Home screen look for “More.”

Alipay Home Screen

“More” screen look for “TourPass”:

Alipay More Screen

At the “Tour Pass” screen select an amount to load:

Alipay Tour Pass Home

If you don’t see Tour Pass you can try to find it by in-app search, though you may get this result, like James (and we don’t know how to fix it):

At the load screen, provide your info and follow the rest of the steps.

If you’ve succeeded, you’ll see this:

Alipay Tour Pass Confirmation

Image courtesy: Brian Watson

Readers, Give it a Try

Let us know what works and doesn’t for you.

The Fine Print

Open questions:

  • How often can you get new accounts?
  • What is the real limit? The app says each load is a maximum of 2,000 RMB. The terms* say the cumulative load value is capped at 2,000 RMB, which would be a real pain to keep getting new cards (see notes below). Update: the cap for the card has been increased to 5,000 RMB. Some users have been able to spend beyond cumulative 5,000 RMB. See the comments for reports.

AliPay TourPass 5000 Limit

For those who want to dig into the details, here are all the terms and conditions:

*上海银行对您购卡及充值金额做限额控制,最低充值限额为人民币100元,累计充值金额不超过2000元人民币,具体以服务页面提示为准。您购卡或充值时,上海银行根据您购卡或充值的人民币金额,按国际卡组织提供的实时汇率划扣您本人国际卡组织银行卡内相应款项并以人民币形式存放在消费卡内。根据业务变化调整,上海银行可自行决定对您的消费卡充值金额及次数加以限制。
Bank of Shanghai shall limit the Prepaid Card purchase and recharge, with the minimum recharging limit of RMB 100 and the accumulative recharge amount shall not exceed RMB 2000. The details shall be subject to the prompt on the service page. When you purchase the card or recharge, Bank of Shanghai will deduct the corresponding amount from your bank card issued by International Card Organization on the basis of real-time exchange rate provided by the international card organization and deposit it in your Prepaid Card in the form of RMB. According to the adjustment of business, Bank of Shanghai may limit the recharge amount and frequency at its own discretion.

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Edidiong
Edidiong
4 days ago

Please help, my TourPass was frozen. I don’t know what I did wrong. They’ve given an email address to message, but I haven’t received any response

Andrew Granger
Andrew Granger
3 months ago

I have a question after the 90 days are up can I still use the “Top Up” feature again in the future?

Sarun Im
Sarun Im
3 months ago

Hi, any body recommended or can supporting me? currently I just uploaded more than 800RMB into my tour pass account but those amount was frozen.
Thank in advance!

H.Yokoyama
H.Yokoyama
4 months ago

You can pay at the store with a tour pass, but you cannot send money by scanning the collect (QR code with an orange background). You will be prompted to enter your bank card number. Is it possible to send money with a tour pass?

Orhan Babic
Orhan Babic
10 months ago

hello, I have on tour pass more than 4000 cny and valid till 21.02.2021. I have 2 questions:
Can I somehow turn this into real money or any cryptocurrency or is it really impossible and another question.
Can anyone buy these tourpass account, if anyone can I would give fine below the price and would cooperate still 🙂 best regards I hope I will not be left frozen new

Courage
Courage
4 months ago
Reply to  Orhan Babic

Hello pls I need to talk to you

Fei
Fei
1 year ago

Well recently i facing a problem

This Transaction does not support current card. Please use another payment method (ALIN47272)

any one facing this problem before ?

it works for few times untill today

Yeni
Yeni
1 year ago
Reply to  Fei

I am facing same challenge.

The limit on my tour pass card was reviewed and I’ve been trying to switch card all to no avail. Really stuck..

Any help?

www
www
1 year ago

I’d used tourpass to pay for online shopping. Soon after, certain function in my alipay account such as the inbox had been freeze. Now after 6th months, everything turn to normal again. And all balance in the card had been returned to my respective credit card.

Elaine Foo
Elaine Foo
1 year ago

PLEASE TAKE MY ADVICE, NEVER EVER USE THIS TOURPASS!!! HERE WILL SHARE MY EXPERIENCE. I used it during my holiday to China in December, and I thought its great too. But your suffering will come after….. They starts to charging to my credit card every month on the 7th for about RMB240 since Jan 2020, without a reason. I spoke to them in Feb 2020 but no action taken, They continue charging it till April 2020 and I called them and emailed them every month but no action taken, till I have no choice but to terminate my credit card.… Read more »

john
john
1 year ago

great post

J TAY
J TAY
1 year ago

IT REALLY SUCKES, I CALL CUSTOMER SERVICE, UNTIL I PISSED, REFUND TAKE SUPER LONG, CHINA STUFF ONLY FOR CHINA, OTHER COUNTRY REALLY CANT USE

Brian
Brian
1 year ago

I been using it since December. You can pay anything that has an official alipay account ( I mean any service but you can’t use it with personal accounts ). You cannot transfer that to your Alipay balance or anyone’s. So far that’s all I can tell you bout it. Some things I dunno yet is how you can change the Visa/MasterCard you are using on it to another one, or do you have to wait for the Tour pass balance to expire so you can choose ? I dunno. If I find new things to comment I’ll do it… Read more »

Tony Chao
Tony Chao
1 year ago

I set up Tour Pass with my CapitalOne credit card and loaded 500 RMB with no issues, but when I tried to pay for a Ctrip hotel reservation it came back saying my Alipay identity verification was not set. Is it because I used the Scan function on the home page instead the “Scan to pay” within Tour Pass? I can’t set up identity verification because it requires a Chinese bank card. Thanks in advance for your help.

Joanna
Joanna
1 year ago

just uploaded 100RMB to the Tour Pass, then asked a Chinese friend to add money to my Alipay account, but couldn’t. It directed me to identity verification and asked me to add a bank card. So I added my UK Master card in but it stated “the card is not supported for this service currently. Please use other bank cards.” So does that mean I can’t ask my Chinese friend to add money/top up to my account?

Joanna
Joanna
1 year ago

I asked a Chinese friend to transfer 1RMB to my alipay account and to see if it worked. And it transferred after 24 hours verification! So I got 100RMB in the Tour Pass and 1RMB in the balance! Yay!

Orhan Babic
Orhan Babic
10 months ago
Reply to  Joanna

did you manage to turn the tourpass money into alipay balance anyway or can this really just be used for shoping

Joann
1 year ago

Thanks for this information. It helped me on my trip to China last month. I was able to download and use this tour pass, enabling me to spend like a local.

Brandis
Brandis
1 year ago

Would have been useful for our visit to Shanghai in October, as the Revolut Visa was not accepted everywhere. Though it was OK for getting cash from the ATM ($200 equivalent per month is free of charge) and I had the amusing pleasure of experiencing Bank of China’s currency exchange procedures (only took me 30 min. to get my money exchanged, which isn’t too bad, I hear).

Downloaded the AliPay app, didn’t find Tour Pass though, not even in “More”, “Fund Transfer” only has 3 other things in it. But with “Search” it showed up as Mini App.

Simon G
Simon G
1 year ago

I find it a little bit cringeworthy that I had to phone the Chinese Alipay number several times because my account got locked until I reuploaded my passport and visa. For all of the trouble they drag yoh through, it has 5000¥ limit!? That’s a month of expenses at best. I suppose it is a good attempt, but the restrictions in place are painful. You can’t rent a bicycle or use many of the Alipay extra services. Not really worth it in my opinion after the 5% cut goes into effect.

Jack
Jack
1 year ago
Reply to  Simon G

i managed to top up 2000 and now left with around 100.
But got error fund loading failed when trying to topup another 1000.00

Which number do you call to tak to customer service ?

Thank’s

Ling
1 year ago
Reply to  Jack

I am facing the same problem. Can’t top up after 3 times. what’s next?

Buba A
Buba A
1 year ago

Hello, I have a balance of 227 CNY on my alipay tour pass and I read in your article that the balance will automatically be transferred to my card after 90 days. However, alipay will also charge a fee until the 90day period is over? I’m trying different ways to transfer my tour pass balance back to my original debit card and I just don’t know how I go about doing this. Please help!

Jakob
Jakob
1 year ago

I have tried it, as I currently live in Suzhou. It is very buggy and there are constantly pop ups in chinese I cannot read. Also for rhe last monrh I couldnt upload money to the card, because the fund loading process keps failing.
So yeah, it exists, but currently its pretty useless…

Ashley Robinson
Ashley Robinson
1 year ago
Reply to  Jakob

I was having the same problem yesterday with fund loading failing. I just reached out to customer service through chat (you have to keep answering no until it suggests to chat with a real person). Ended up having to contact them twice but it finally worked after the second time. I received a text letting me know the issue was resolved. My money is now loaded.

Nick
Nick
1 year ago

I had dinner with a big family and wanted to pay for dinner which was 900 yuan but when i scanned my qr code a pop up mentions about not trusting the merchant and declined the payment. I paid in cash now I’m “broke” 🙁

Woks
Woks
1 year ago

I have done 3 topup total 4k yuan, right now if I choose other amount to top up, i am allowed 1932 yuan. So if I total everything, I can spend 6k yuan when in China. But seriously is not enough if you intend to stay 1 week or longer with family in tow. Hope Alipay would up the limit to at least 20k, at the end of the day they know our identity with our passport given, no reason to think there is money laundering involved when they know who we are.

nova
nova
1 year ago

i will be travelling to Beijing next week and I had registered for the Tour pass. im looking forward to it. Hopefully everything works fine for me.

Chun Tee
Chun Tee
1 year ago

i only able to pay RMB 500 per day to my tour guide. i could not pay more with tour pass. Is it the limit per day? but according to the tour pass instruction, we should be able to use RMB 2000. i call to the customer service and they told me got no limitation and mayb is limited by bank of Shanghai

Bee Lee
Bee Lee
1 year ago

Do i need an international mobile number to use the TOUR PASS? becos i am planning to buy a DATA only sim card to use in china without any mobile number.

Pasi
Pasi
1 year ago

HI there..i manage to load money from my card, and Tour Pass shows 500. Is there somekind 24-hour checking time , before i can use it, course it wont work yet_

Pasi
Pasi
1 year ago

Hello again, its working fine now, after appr 24 hours after i load money.

OZOMATLI OLIVEIRA
OZOMATLI OLIVEIRA
1 year ago

Hello guys! I was in China last week and it worked in the beginning. I topped up twice but after the third time, I couldn’t use the app anymore, the money got stuck and I couldn’t pay anything else. Now I’m back home and I don’t know how to get this money back

Wilbert Aldrin Bajo
Wilbert Aldrin Bajo
1 year ago

will that have a fee for the refund?

Rynne
Rynne
1 year ago

Has anyone managed to use it for online payments (e.g. Taobao)? The FAQ says that you can use tourpass to pay for online payments but it has only worked for me one time. It has been an “unsupported payment method” since.

KO User
KO User
1 year ago
Reply to  Rynne

I have used it on taobao for shopping, the experience is seamless, debits your tourpass wallet directly and credits the merchant, including sending you the transaction confirmation…

You need to download the taobao app and sign up with your alipay account…

Mel
Mel
1 year ago
Reply to  Rynne

It works with taobao! I have purchased a lot of items using it

trackback

[…] Let’s start with Alipay. With Alipay, you can create and top up a virtual card with a mini program inside the app called Tour Pass. Here are instructions on how to do so. […]

Shelley
Shelley
1 year ago

This is wonderful! I finally got the Tour Pass to work! I was told that it was not possible to get the tour pass once I had entered China, but I did! Now I want to get a shared bike. How can I use the Tour Pass to get a shared bike? Thanks so much for this great information.

Bee Lee
Bee Lee
1 year ago
Reply to  Shelley

can i ask if i need an international mobile number to use the TOUR PASS? becos i am planning to buy a DATA only sim card to use in china without any mobile number.

Simon G
Simon G
1 year ago
Reply to  Shelley

You’re screwed, it wants to verify your ID, with Chinese Bank Card, or a National ID. You are right back to square one on renting bikes. If you ask Alipay they tell you yes, but thatnis only if you already have the documents to have a normal Alipay account. I spent hours trying to get around this, endless screens of Chinese text 不可以 不可以.

trackback

[…] China’s Alipay Tour Pass Launches for International Visitors (It Actually Works!) […]

Bob P
Bob P
1 year ago

I loaded Y2000 yesterday using an US based visa credit card. The transaction showed up as an international purchase, not a cash advance. Tried to use it 3 times, one of them failed for unknown reason but the other 2 succeeded. I spent about Y800 total. Just out of curiosity this morning I tried to top up and it worked. I was allowed to reload the balance back to Y2000. So looks like the max balance you can hold is Y2000 but you can continue to top up once you go below. I’m not sure if there is a new… Read more »

Bob P
Bob P
1 year ago
Reply to  Bob P

Update: used DiDi today to get a car to airport. I was asked to prepay due to the long distance. When we arrived, the actual fare ended up lower than what I prepaid. DiDi sent the overage back to my Tour Pass automatically. Everything was smooth. I reloaded my Tour Pass again and bought some gifts at duty free shop. Also scanned the code on a vending machine to buy a bottle of water. Again everything worked. Heading back home now. Will report back when I received the balance refund to my credit card.

Steph Yong
Steph Yong
1 year ago
Reply to  Bob P

I have hit 5000 yuan they don’t allow me to top up anymore

Woks
Woks
1 year ago
Reply to  Steph Yong

Yes, I called up the international hotline, was told that you could do multiple top up max 5000 rmb, each time cannot exceed 2000 rmb. So this means all your top up adds up to 5000 rmb or below.

Llavidooo
Llavidooo
1 year ago

I have charge 2000 yuan on the card and it works, the problem is when I try to send money to a friend (transfer) inside alipay, I can not choose the Tourpass card, it only allow me to select another credit card that I have from a chinese bank. Do you know why?

Theo
Theo
1 year ago

Hi all, I tried to top up again my tour pass account but i didn’t make it. A message showed up saying ” Fund loading failed”.
I managed to spend around 800 RMB so far using this app. Any idea?

PMYR
PMYR
1 year ago

I can’t seem to be able to pay. I always end up with “Fund loading failed” and that my card issuing bank refused the transaction. I used an international credit card as well. How did you pay for it? I’m trying to change the credit card but I have no clue how to do it. Any help would be appreciated!

PMYR
PMYR
1 year ago

@Stefan Krasowski I actually tried and they said the card isn’t declined on the bank side. I’ll call again and ask to be transferred to the fraud department. It’s the Rogers World Elite card too so it should work for international purchases.

PMYR
PMYR
1 year ago

@Stefan Krasowski – Yeah I expected that might be the case so I actually cancelled the Mastercard SecureCode for my card, not sure if I have to do anything else. Do you know the process for changing the credit card on Tour Pass?

PMYR
PMYR
1 year ago

@Stefan Krasowski – I just got off the phone with them. No issues on their end. They claimed that the merchant (Tour Pass) is declining the transaction. Is there a way to talk to a customer service person to get this resolved? I have no idea how to unlink my credit card to even try another one…

PMYR
PMYR
1 year ago

@Stefan Krasowski – That sucks a lot… I made a new account on Alipay and will try using Stack or another prepaid international credit card to top it up and see if that works. It really sucks they made it this hard to make it work for foreigners.

Lily
Lily
1 year ago

I’ve been using Alipay’s tourpass since I arrived in Shanghai. I was panicking over the Y2000 load limit and have exceeded the amount 3 days I got here…BUT today out of the blue I tried re-loading and it works! I tried Y100, then Y500 and now I have Y1500 in my tourpass. I don’t know how it happened! Must be a glitch or something in their system. I’m not complaining though and will continue to reload my tourpass at random moments. Key is to start small, try Y100 then work your way up.

et89
et89
1 year ago

The limit has now been raised to 5,000 RMB.

Lily
Lily
1 year ago

I know right. Still counting my blessings and checking regularly if they made a mistake. But all good so far!

Woks
Woks
1 year ago
Reply to  Lily

Hope Alipay can communicate better as to this possibility of doing multiple top up beyond the 2k rmb, meaning within the 90 days people are allowed to top up max 2k rmb as and when needed.

Woks
Woks
1 year ago

Yes, limit is 5000 rmb, you do top up many times possible, each time max 2000, once reach 5k cannot top up further.

Rob
Rob
1 year ago

So I signed up this morning, linked my US Visa credit card and put Y500 on it from my credit card. Then the app crashed and it lets me sign in using an SMS code, but says I must verify my account by entering a mysterious 18-digit debit card number (which is definitely unrelated to my 16-digit credit card number). Calling Alipay customer support was no use – I even had a Mandarin-speaking friend try.
Now Alipay has Y500 of my money that I can’t use.

John
John
1 year ago

Would it help if one just “tested” by loading 100RMB first?

John
John
1 year ago

Having a hard time actually funding the account. I have used 3 different credit cards and 1 debit. My wife on the other hand – first attempt with a debit card and it worked. Called all 3 CC companies, no transaction actually started on their end or fraud so it leaves to believe there could be 2 issues. Its on Alipays side or the fact that I am using a different phone(google) to my wife’s Samsung.

Error message “Fund loading failed” The current transaction is risky and we interrupted the transaction for your security.

Azeezat
1 year ago
Reply to  John

How can I no if Supplyer as receive my payment from Tourpass

John
John
1 year ago

Do you link the alipay app to a credit card or debit card account?

Svea
1 year ago

The 1 RMB payment gets declined by my bank… I’m so sad, the setup worked perfectly until that point. I will try it again but I have no idea why it’s not working.

Svea
1 year ago

I don’t understand. I use a VISA card and never had problems in other countries. Do you think my bank can solve this?

Edwin Yan
Edwin Yan
1 year ago

Hi. When I have reached RMB5000 on the card I understand that I can’t top up anymore. Do I apply for a new card or can I apply for a new card?

TCCQuest
TCCQuest
1 year ago

WePay is piloting linking a credit card.

https://mp.weixin.qq.com/s/gz_qyMs0xviiP7XHh9bsMQ

Ben Ng
Ben Ng
1 year ago

Hi all, great explanation on setting up TourPass. I am currently in China using TourPass. A few things both my partner and I have experienced while using them 1. The maximum load limit is currently at 2000RMB, I have not been able to spend it all to really tell what will happen thereafter (as in to be able to load another 2000RMB or not), but when you attempt to top up when its low- it will not work. 2. There is a cap in how much you could charge to your TourPass in a transaction- if you have yet to… Read more »

Chua
Chua
1 year ago
Reply to  Ben Ng

I can confirm that after using 2000RMB, there isn’t opportunity to load more money.
This has been confirmed with customer service too, who said nothing can be done. A shame because I was just getting use to Alipay, and paying for taxis/restaurants without worrying if they’d accept card/cash!

Neal
Neal
1 year ago

Great tip and clear instructions. I plan to share this with all of my international colleagues that come visit China.

Mike
Mike
1 year ago

Can I change the credit card after the setup process? I did setup with revolut, the top-up worked the first time, but now not anymore. Is there a support hotline?

CC Huang
CC Huang
1 year ago

Thanks for the article. For James’ issue, I believe it may be due to a Macau, Taiwan or HK phone number. I started with a Taiwan mobile number and ran into the same problem (i.e., cannot find Tour Pass microapp.) Then I switched to a US mobile number for a try. After logging into AliPay, you will be prompted “If you want to use the International Version of Alipay?”. After confirming, I am able to see “Tour Pass” on my open screen. The remaining process of uploading passport info page and adding fund works exactly like you’ve mentioned. Thanks for… Read more »

CC Huang
CC Huang
1 year ago

For whatever it worths, I tried paying with my new Alipay QRCode at a local oriental supermarket that accept Alipay. No, won’t take it. Guess the Debit Card setup is only good for domestic China purchases.

Will try it with Taobao or Tianmao if time permits…

David
David
1 year ago

Hi, does anyone know if Hong Kong residents can use Tour Pass, if we use the international version of Alipay? HK residents don’t need passports to go to China – we use a special “Home Return Permit” (it looks like an ID card), and it requires no visa. Would it work if I enter the Home Return Permit number where it asks for Passport number? And I wouldn’t be able to provide a copy of my visa, because I don’t need one.

wen
wen
1 year ago

I was in this situation – but it seems like they’ve removed the visa photo requirement for my US passport (even though I travel with the HK-China home return permit).

Fanny
Fanny
1 year ago

Hi..can i change my credit card number to top up tourist pass alipay? I have a problem with the language when i try to read other menu. Thanks

Jeff
Jeff
1 year ago

Does anybody know if i replenish 2000 RMB and spend it in one day can i replenish another 2000 immediately? i would need to spend around 25,000 rmb over a few days. Can we replenish 2k spend and keep replenishing?

also, does it only work to scan a qr code or can i pay a vendor via an email address as well?

kuai
kuai
1 year ago
Reply to  Jeff

No, Maximum Accumulative loading amount is 2000 rmb. I tried to load 2nd 2000rmb. it fail. so this product is suck. anyone have

Bob Tay
Bob Tay
1 year ago
Reply to  Jeff

For big ticket items, use a multi-currency debit card and charge using reminbi like revolut, instarem, transferwise, youtrip.

Alipay Tour Pass is good for everyday items like food.. Transport.. Normal price items..

Otherwise tour pass limit is an issue for you

Woks
Woks
1 year ago

After you have signed up and top up money in tour pass, your account in alipay is still unverified. Can I ask if indeed this tour pass is able to be used when in China to make payments ? Nobody wants to reach China only to find it not able to make payments as is not verified, meaning you still need a China issued bank card and China mobile number.

Woks
Woks
1 year ago

But the status within the main app shows unverified. I did submit a photo of passport details page, Alipay should at least send out a confirmation that tour pass account is activated and active. Alipay and Wechat Pay doesn’t have any customer service, they use bots to throw back FAQ if you try to message them.

ben
ben
1 year ago

I just joined and loaded Y100 with a Chase Ink. I uploaded my visa. Not sure what it is coded as yet. It shows up as SH Wallet. I was hoping it would code as telecommunications services. Looks like it won’t.

FMG
FMG
1 year ago
Reply to  ben

Ben, do you know if the transaction is considered as Cash Advance or Purchase by Chase? Also, is there a Foreign Transaction charge for this?

David
David
1 year ago

Honestly I’d rather go to Kansas

ABC
ABC
1 year ago

Make you wonder how technology makes life easier. No wonder travel to CN is light. It’s easier going to Russia.

TCCQuest
TCCQuest
1 year ago

Thanks! Very helpful.