The little girl a few tables over was serenaded with song and birthday cake at breakfast this morning at the Hilton Aruba, and the little kid in me was jealous. Don’t they know it’s my birthday, too?
My wife went over to the waitress. First it was going to be difficult because we did not pre-order, then she came back and told my wife to stall me. Someone in the kitchen was sent to a bakery and 20 minutes later, this lovely plate appeared.
The hotel knew my birthday as far as they had my Hilton HHonors gold number and profile, though nothing was forthcoming from them without this restaurant prompt. (Note: this hotel recently converted from Radisson to Hilton; at check-in, the clerk told me they can see HHonors numbers but not status so those staying need to be active in mentioning status.)
In contrast, last year I was at the Grand Hyatt Mumbai for business on my birthday. I rarely stay at Hyatts though have their credit card and platinum status with it. I returned to my room after a day trip to the UNESCO-listed Buddhist caves at Ajanta and Ellora, and there was a huge cake.
Earlier this summer, my wife was given a birthday cake at the Radisson Blu Plaza Xingguo Hotel Shanghai and later that day another on Korean Air in business class. Both were manually requested. The Radisson reservation was in my name, not her’s. Both of us are gold status from the credit card. For Korean Air I don’t know if they would have done something without me calling. I did that in advance and was given a choice of which flight segment for her surprise cake (I was on a separate Delta flight).
Readers, which airlines and hotels recognize birthdays? Which do it automatically and which need a nudge? Share your memorable experiences.