Are loyalty programs as important to travel companies as we think they are? Take a trip down their organization charts to see where they rank.
Marriott-SPG Integration – A Reminder that Loyalty Programs Aren’t All that Important to These Companies
Hotels
Category Archives for Hotels.
‘You Were Playing a Game’ – Hating on Marriott Travel Package Bookers
Marriott Travel Packages took a big hit and many avid customers are livid. Some say customers were ‘gaming’ Marriott. But who was really gaming who?
Marriott United RewardPlus Win or Lose? – New Terms Confirmed
United MileagePlus Gold and above with Marriott Gold Elite status via the RewardsPlus partnership are getting upgraded to the new Marriott Platinum Elite until January 31, 2019. My status has already updated to Platinum.
Marriott Travel Packages Went ‘Worst-Case Scenario’ – Why? (A Cost-Benefit Analysis)
Marriott withheld the news on their Travel Packages until it was too late to do anything about the ‘worst-case’ scenario that they just dropped on their customers. Why did they take this approach? Will they win or lose in the big picture?
