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Delta speciously claimed victory this week in the U.S. News & World Report Travel Rewards Program Awards despite getting the #2 spot. #1 is Alaska Airlines.
In a footnote, Delta noted its decision to compare itself only to American and United.
Delta is walking back this claim.
The SkyMiles News & Updates page has been changed from:
SkyMiles has been ranked Best Travel Rewards Program among US global carriers1 by U.S. News for 2017-2018.
Our best Members deserve the best. And we look forward to continuing to elevate the experience for our Members every time you fly.
1US global carrier is defined as US carriers offering intercontinental flights: American Airlines; Delta Air Lines; and United Airlines.
To:
Delta SkyMiles has been named a Best Travel Rewards Program by U.S. News for 2017-2018.
Our best Members deserve the best. And we look forward to continuing to elevate the experience for our Members every time you fly.
The press release has been changed from:
Delta SkyMiles is the top U.S. global airline* loyalty program in U.S. News & World Report’s 2017-2018 Best Travel Rewards Programs ranking.
…
The annual ranking released Wednesday showed Delta rise to the first position among U.S. global airlines and No. 2 overall. Delta’s jump to the second spot from No. 9 two years ago was attributed to “its competitive redemption rates for award flights and diversity of benefits, such as using miles for hotel stays, cabin upgrades, experiences and free flights.”
….
*US global carrier is defined as US carriers offering intercontinental flights: American Airlines; Delta Air Lines; and United Airlines.
To (ungrammatically):
Delta SkyMiles was named Best Travel Rewards Programs by U.S. News for 2017-2018.
…
The annual ranking released Wednesday showed Delta rise to the No. 2 spot overall from the No. 9 position two years ago. The jump was attributed to “its competitive redemption rates for award flights and diversity of benefits, such as using miles for hotel stays, cabin upgrades, experiences and free flights.”
Still remaining, though with no corresponding reference, is “*US global carrier is defined as US carriers offering intercontinental flights: American Airlines; Delta Air Lines; and United Airlines.”
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