Delta Didn’t Even Try to Spin Its Latest Turd Bouquet to Members

Delta has two publicity moves with changes to SkyMiles: No notice to members Deceptive spin, the ‘enhancement’ canard This week Delta emailed members titled “SkyMiles Program Developments Worth Noting,” adding a new move. Many commentators have jumped on this, to summarize: JFK-LAX/SFO nonstops now eligible for RPUs (without stating what Points, Miles & Martinis reported,…

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What Flying United Tells Us About the State of the Airline

Associated Leff posted What Today’s United Computer Glitch Tells Us About the State of the Airline in response to United’s Wednesday computer meltdown. The article and comments posit that something is wrong with the airline, Dana added: Flying 115k miles a year domestic and international from the DC area means I’m pretty much stuck with…

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