I recently had a business trip to Shanghai and the by far the best price option was on Delta via their newish Detroit-Seoul nonstop.
It would be natural for the onward connection to be on SkyTeam partner Korean Air however that priced about $2,000 more (essentially as a separate business ticket) than Delta’s apparent new preferred Korean partner, Asiana, one-way, and SkyTeam partner China Southern, on the return to Seoul. China Southern is also on Delta’s list of discarded Asian partners, that segment I had in economy Q class and earned nothing.
The Cranky Flier has the current state of play in Delta and Korean Escalate Their Fight.
So how is Delta managing at becoming Korean?
Delta does have a serviceable bibimbap for the breakfast meal. Dinner has a Korean option as well. No ginseng tea or any other Korean touches. Korean-speaking flight attendants for announcements. I don’t know Korean to tell if the Korean is elegant or not. For Chinese, Delta generally hires flight attendants with excellent, standard Mandarin while United has pseudo-Mandarin by way of Newark. That makes a big imgage difference to Chinese travelers. I guess it may be similar for Korean.
Arriving in Seoul I was surprised to see Korean Air still helping Delta. Ladies with their iconic sky blue scarfs were doing everything for Delta, from meeting arriving planes to managing gates and boarding. I saw one Delta uniform on the ground.
Lounge of course is Korean.
Connecting flights? Delta has none.
Hard to see where Delta is going with this other than two arrogant companies having a tiff. I wish they would kiss and make up.