The US Bank Club Carlson credit cards are my new favorite hotel cards, I have used the 2nd night free award benefit for bookings this week in London and Istanbul.
A few days after these cards launched in December I applied and was approved for both the personal Club CarlsonSM Premier Rewards Visa Signature® Card and the business Club CarlsonSM Business Rewards Visa® Card. At the time I neglected to save a screenshot of the offer, and do not know if the following language is recent, both cards contain the following terms in the footnotes:
New Account Bonus: To earn the one-time First Purchase Bonus of 50,000 Gold Points, you must first make a purchase with your Club Carlson Business Rewards Visa credit card (“Card”) within 90 days after your Account was opened. You may earn an additional one-time Spend Bonus of 35,000 Gold Points if you spend at least $2,500 in Net Purchases on your Card within 90 days after your Account was opened. Once you qualify for either the First Purchase Bonus or the Spend Bonus (collectively referred to as a “New Account Bonus”), please allow 6 to 8 weeks for the Gold Points to appear in your Club Carlson account. Neither New Account Bonus is available to applicants who have had this Card or another Club Carlson credit card product within the last 12 months. If your Account is not open for at least 6 months, Club Carlson and U.S. Bank reserve the right to deduct the New Account Bonus Gold Points from your Club Carlson account.
Other card issuers often exclude bonuses for same or similar personal cards, or business cards, but excluding a business bonus due to a personal card, or vice versa, is new to me.
Fortunately, both my bonuses posted though at first I thought they had not.
Both statements cycled on the same date and same-day the 85,000 bonus points for the personal card, and 15 elite qualifying nights (because I already had Gold status), all posted in my Club Carlson account.
Where were the business card points? Online statements had a problem that will require a separate post and were not useful. I called the automated line for the business card and the system said I had earned the points. I delicately called a representative, not wanting to call too much attention to the personal card. She said points were on the way and to sight tight.
Then I noticed a number on the back of my business card with the same length as a Club Carlson number but not my number. I went to the Club Carlson website, set up access, and found a duplicate account in my name with the business card’s bonus. I had used my Club Carlson number on the application but the system assigned me a new one anyway, interestingly the same thing recently happened to me with a Bank of America card.
It is so easy to transfer Club Carlson points that I am not going to call attention by merging accounts and changing the Club Carlson number on my business card. I did lose out on 15 elite nights to my main account since Gold status was awarded to the new account, but I am not in the market for Concierge status.
Best practice, though it apparently will not make a difference, is to use your Club Carlson number on the personal application and leave it off the business.
Good luck to all who apply for the Carlson double.
Disclaimer: I do not receive any commission for the Club Carlson credit cards.